bd999 apps Terms and Conditions

1 General Provisions

bd999 apps is an online gaming and sports betting platform operated for users in Bangladesh. These terms apply to both the bd999 apps website and mobile application.

In these terms, "platform" refers to all bd999 apps services, websites, applications and related offerings. "User" or "you" refers to any registered or unregistered visitor who accesses or uses this platform.

bd999 apps reserves the right to change, revise or update these terms at any time. If a user continues to use the platform after changes take effect, they will be considered to have accepted the updated terms.

2 Eligibility and Registration

To register with bd999 apps and use the service, the following requirements must be met:

• You must be 21 years of age or older.
• You must be a resident of Bangladesh and have your own valid mobile number.
• Each person may create only one account. If a person holds more than one account, all accounts will be closed and all balances may be forfeited.
• All information provided at registration must be accurate, complete and your own. Providing false information is strictly prohibited.
• When creating an account, bd999 apps may request any necessary documents to verify your identity. Refusing to provide documents may result in the account being deactivated.

3 Account Management

You are fully responsible for the security of your account. Never share your login details — especially your password — with any third party.

• If you suspect unauthorized access to your account, you must notify the bd999 apps support team immediately.
• Transferring, selling or giving your account to another person is strictly prohibited.
• bd999 apps reserves the right to take necessary action on accounts that have been inactive for an extended period (more than 12 months).
• As part of the KYC process, identity documents, proof of address or other documents may be requested, which are required to process withdrawals.

4 Deposits and Withdrawals

All transactions on bd999 apps are conducted in Bangladeshi Taka (৳). The applicable rules for financial transactions are described below:

• The minimum deposit amount is ৳100 (applicable for all payment methods).
• The minimum withdrawal amount is ৳800.
• Payment methods: deposits and withdrawals can be made via bKash, Nagad, Rocket and Upay.
• Under normal circumstances, withdrawal processing may take between 15 minutes and 2 hours.
• bd999 apps reserves the right to suspend a withdrawal if verification is not complete or if any suspicious activity is detected.
• Deposited funds must come from the user's own payment method. Funds sent by a third party will not be accepted.

5 Bonuses and Promotions

Bonuses and promotional offers on bd999 apps are subject to specific conditions. Each bonus has its own wagering requirements and validity period.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳10,000. For example: a deposit of ৳1,000 adds a bonus of ৳1,500, bringing the total balance to ৳2,500; to withdraw the bonus, a wagering requirement of ৳1,500 × 10 = ৳15,000 must be completed. The bonus amount cannot be withdrawn as cash until the wagering requirement is met.

5.2 Other Promotions

• Weekly Reload Bonus: 30% bonus on deposit, up to ৳5,000; wagering 15 times.
• Friday Reload Bonanza: 40% bonus on deposit, up to ৳6,000; wagering 18 times.
• Cricket Festival Bonus: 50% bonus on deposit, up to ৳8,000; wagering 20 times.

If a user attempts to collect bonuses by using multiple accounts or by any other dishonest means, bd999 apps reserves the right to close the account and forfeit all bonuses.

6 Betting and Gaming Rules

The following rules must be followed when conducting betting and gaming activities on bd999 apps:

• A confirmed bet cannot be changed or cancelled, though different rules may apply for specific games or bet types.
• If a bet remains unresolved due to a technical error or network issue, bd999 apps has the authority to make the final decision on that bet.
• For determining the results of cricket, football or other sports events, the official announcement of the relevant recognized body will be considered final.
• In live casino games, the rules of Evolution, Pragmatic Play Live and other providers also apply.
• The RTP (Return to Player) figure for any game reflects the maximum technical standard set by the game provider and is not a guarantee of actual winnings.

7 Prohibited Activities

• Placing bets or playing games using bots, automated software or any artificial technique.
• Using the platform for money laundering, legitimizing illicit funds or any other illegal financial activity.
• Deliberately exploiting any technical vulnerability or bug in the platform to gain an advantage or attempt to win from it.
• Creating multiple accounts to claim bonuses or promotions more than once.
• Attempting unauthorized access to another user's account or hacking.
• Match fixing or placing a bet while having advance knowledge of a match result.
• Impersonating any officer or representative of bd999 apps.

8 Responsible Gaming

bd999 apps believes that gambling should be for entertainment only. We follow a responsible gaming policy and encourage users to manage their gaming consciously.

• Users may set daily, weekly or monthly deposit limits on their own account.
• A cooling-off period option is available if you feel you need a break for a set time.
• We also provide a self-exclusion option to permanently remove yourself from the platform.
• Parents also have a responsibility to ensure that minors (under 21) are not able to use the platform.

If you are experiencing problems related to gaming, seeking professional help is advised.

9 Privacy and Data Protection

bd999 apps gives the highest priority to protecting users' personal information. Our privacy policy contains full details of how your information is collected, stored and used.

• All financial transactions and personal information are kept secure using SSL encryption technology.
• Your personal information is not shared with third parties without your consent or a legal obligation.
• Documents submitted for account verification are stored on secure servers and can only be viewed by authorized staff.
• If you wish to update or correct your information, contact the support team directly.

10 Service Changes and Account Cancellation

bd999 apps reserves the right to take the following actions at any time, with little or no prior notice:

• Temporarily or permanently suspending or modifying any part of the platform.
• Suspending or closing any account that violates the rules.
• Temporarily holding a balance in cases of fraud or suspicious activity.

Users may also request to close their own account at any time. An opportunity to withdraw any verifiable balance will be provided before the account is closed.

11 Limitation of Liability

To the maximum extent permitted by applicable law, bd999 apps is not liable for the following:

• Loss caused by technical issues, server downtime or loss of internet connection.
• Delays in transactions due to disruptions in third-party payment provider services.
• Any outcome arising from errors in game provider software.
• Account information being leaked or unauthorized use due to a user's own negligence.
• Service disruption caused by any event beyond bd999 apps's control (force majeure).

12 Contact and Support

If you have any questions, complaints or comments about these terms, contact the bd999 apps support team:

• Live Chat: Direct support in Bengali and English is available 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team provides assistance in both Bengali and English. Formal complaints regarding the terms are recommended to be submitted by email.

For general information, history and an introduction to bd999 apps, visit our About Us page.